Protect yourself against the unexpected with HospiCare
HospiCare is an innovative digital insurance solution designed by SanlamAllianz Cameroon and available exclusively to MTN Mobile Money (MoMo) customers. This simple and accessible offer covers you against the financial risks associated with hospitalisation and death, while allowing convenient management via your MoMo wallet.
Signing up for HospiCare is quick and easy:
- Dial *294# from your MTN mobile.
- Follow the instructions to choose the option that's right for you.
- Make sure you have a sufficient balance in your MoMo wallet to pay the premium.
- Your cover starts immediately after payment.
HOSPICARE
Key Benefits
- Easy access: quick subscription and intuitive management via USSD (*294#).
- Flexible options: Choose between monthly, half-yearly or annual cover.
- Affordable premiums: Rates start from just 500 FCFA .
- Reliable Reliable benefits: Financial coverage in the case of hospitalisation (accident or illness) and death*.
COMPARATIVE TABLE
Options Details
HospiCare Monthly
Premium : 500 FCFA , 700 FCFA or 900 FCFA per month.
Death benefit: Up to 575,000 FCFA.
Hospital benefit : CFAF 3,300 per night, capped at CFAF 33,000/month.
Duration : 30 days, renewable automatically.
HospiCare Semi-Annual
Premium: CFAF 2,750, CFAF 3,750 or CFAF 5,000 for 6 months.
Death benefit : Up to 550,000 FCFA.
Hospital benefit : Annual ceiling up to 275,000 FCFA.
Duration : 6 months renewable.
HospiCare Annual
Premium : FCFA 5,000, FCFA 7,000 or FCFA 9,000 per year.
Death benefit : Up to FCFA 575,000.
Hospital benefit : Annual ceiling of up to FCFA 275,000.
Duration : 12 months renewable.
FAQ
Frequently asked Questions
HospiCare offers simple, affordable solutions to protect you in the event of hospitalisation or death. Find out how to enrol, manage your cover and benefit from fast support.
Anyone between the ages of 18 and 65 who is an MTN Mobile Money customer and resident in Cameroon can subscribe.
Collection frequency: Monthly and annual
- Monthly premium amounts for grouped life AND hospitalisation cover CFAF 500 per month CFAF 700 per month CFAF 900 per month
- Half-yearly premium amounts for grouped life AND hospitalisation benefits 2,750 FCFA half-yearly3,750 FCFA half-yearly5,000 FCFA half-yearly
- Annual premium amounts for grouped life AND hospitalisation cover CFAF 5,000 per year CFAF 7,000 per year CFAF 9,000 per year
A claim can be made under any valid hospital and life insurance policy, subject to HospiCare's terms and conditions.
HospiCare offers coverage for:
- Death (payment of a benefit to the beneficiary).
- Hospitalization (financial compensation for stays of at least one night due to an accident or two nights due to illness).
- There is no waiting period for death or hospitalisation due to an accident.
- For hospitalisation due to illness, the waiting period is 7 days for monthly cover and 30 days for half-yearly and annual cover.
- Dial *294#.
- Select the 'Claim declaration' option.
- Provide the necessary information (dates, reason for hospitalisation, etc.).
- Send the required documents (death certificate or hospital discharge letter) via WhatsApp.
Benefits are generally paid within 48 to 72 hours of receipt of the necessary information and documents.
Yes, an insured person can make up to 3 hospital claims per 12-month period, while only one claim is possible for the death benefit.
You will receive an SMS from MTN so that you can re-subscribe (pay your insurance premium).
Contacts & Support
Protect your future today! Call *294# to sign up for HospiCare and enjoy peace of mind.
Contacts and Support
SanlamAllianz Cameroon: Call +237 650 006 530.
MTN Customer Service: Call 8787 for assistance.
Réclamations : Consult the complaints form